> For the complete documentation index, see [llms.txt](https://play.equal.care/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://play.equal.care/boneyard/evaluation-framework.md). # Evaluation Framework Welcome to Equal Care Coop's Evaluation Framework. It's a tool designed to assess and uphold our commitment to cooperative values while evaluating the effectiveness of our unique care model. This framework has been developed as part of a project piloting a commons-model of home care in Hackney funded by The London Office of Technology and Innovation over 2023-24. While we employed the evaluation methods to measure the performance and impact of the model of care over the course of the project, the primary objective of this feature of the project was formative, rather than summative, focusing on iterative learning and refinement rather than conclusive evaluation of the new service. We acknowledge that comprehensive service evaluation presents considerable complexities. These complexities may arise from diverse factors such as the dynamic nature of the healthcare landscape, and the intricate interplay of social, economic, and cultural factors influencing care delivery. Given these challenges, our Evaluation Framework will be adapted and developed throughout its use. This iterative approach allows us to remain responsive to the evolving needs of our cooperative and to continuously enhance the quality and impact of our care. {% hint style="info" %} Some of the tools in this framework will require adaptation to suit different service models and contexts. To extend the application of our Evaluation Framework beyond our own cooperative model care, where possible, we have included [service-agnostic tools](/evaluation-framework/the-toolbox.md). These tools enable more traditional services to benefit from the insights this framework provides whilst improving the visibility of our relationship-centred approach to care and service design. {% endhint %} --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation by asking a question. Perform an HTTP GET request on the following URL with the `ask` and `goal` query parameters: ``` GET https://play.equal.care/boneyard/evaluation-framework.md?ask=&goal= ``` `ask` is the immediate question: it should be specific, self-contained, and written in natural language. `goal` is what the user is ultimately trying to achieve, the reason they need the answer. Sharing it helps GitBook give you a better, more relevant answer. A goal is most helpful when it describes the outcome the user wants rather than restating the question. For example, with `ask=how do I create an API token`, a goal like `automate deployments from our CI pipeline` lets GitBook tailor the answer to that use case. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.