> For the complete documentation index, see [llms.txt](https://play.equal.care/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://play.equal.care/boneyard/evaluation-framework.md). # Evaluation Framework Welcome to Equal Care Coop's Evaluation Framework. It's a tool designed to assess and uphold our commitment to cooperative values while evaluating the effectiveness of our unique care model. This framework has been developed as part of a project piloting a commons-model of home care in Hackney funded by The London Office of Technology and Innovation over 2023-24. While we employed the evaluation methods to measure the performance and impact of the model of care over the course of the project, the primary objective of this feature of the project was formative, rather than summative, focusing on iterative learning and refinement rather than conclusive evaluation of the new service. We acknowledge that comprehensive service evaluation presents considerable complexities. These complexities may arise from diverse factors such as the dynamic nature of the healthcare landscape, and the intricate interplay of social, economic, and cultural factors influencing care delivery. Given these challenges, our Evaluation Framework will be adapted and developed throughout its use. This iterative approach allows us to remain responsive to the evolving needs of our cooperative and to continuously enhance the quality and impact of our care. {% hint style="info" %} Some of the tools in this framework will require adaptation to suit different service models and contexts. To extend the application of our Evaluation Framework beyond our own cooperative model care, where possible, we have included [service-agnostic tools](/evaluation-framework/the-toolbox.md). These tools enable more traditional services to benefit from the insights this framework provides whilst improving the visibility of our relationship-centred approach to care and service design. {% endhint %} --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter: ``` GET https://play.equal.care/boneyard/evaluation-framework.md?ask=&goal= ``` `ask` is the immediate question: it should be specific, self-contained, and written in natural language. `goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.