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  • Introduction
    • 🥳Welcome to the playbook
    • đź“’Project background
    • What is co-operative care?
    • 🛠️How to use the playbook
    • A word from...
      • Equal Care
      • Clapton Care Commons
  • Start and Grow
    • đźš Overview
    • 🌍Foundation
      • Founders
      • Find the others
      • Feasibility
      • Formation
    • Have a go
    • Find (more) money
    • Share the power
    • 🎋Grow
      • Recruit workers
      • Start teams
    • Sustain
  • Technology
    • Equal Care's Platform
    • Equal Care's technology journey
    • Choosing technologies
      • Social Care Platform Vendors
  • Fundraising
    • Fundraising options
    • Community Share Offers
      • Financial Conduct Authority (FCA)
    • Commons Contribution
    • Restrictions on investment
  • Equal Care's Model
    • Our Purpose
    • How we work
    • Sociocracy
    • Circles
      • Long term decisions
      • Everyday decisions
      • Circle records
      • Consent
      • Proposals
    • Teams
      • Why we use the Teams model
      • Who's in?
      • Team Starting
        • The role of a Team Starter
        • 1. Starting a Team: The First Contact
        • 2. Beginning the Relationship
        • 3. Finding the Right Match
        • 4. Supportive Conversation & Trust Assessment
          • 4a. Example of a Supportive Conversation
          • 4b. Example of a Trust Assessment
        • 5. Profiles and promises
          • 5a. The Getting Support Promise
          • 5b. The Getting Support Profile
          • 5c. Worker and team member profiles
        • 6. Building a team
          • 6a. Finding and welcoming new members
          • 6b. Trialling new team members
        • 7. Getting Organised: Roles and Hats
        • 8. Stepping Back: Team Independence
      • Dealing with conflict and change
        • Conflict support
        • How to leave a team well
    • Hats
      • Team Hats
      • Circle Hats - Process
      • Circle Hats - Operational
        • Care Commons Organiser
        • Peer supervisor
    • Platform
    • Co-production
      • Implementing co-production
      • Context of co-production in social care
      • Governance for co-production
      • Ownership for co-production
    • Care Commons
    • Radical Candour
  • Evaluation framework
    • Introduction
    • Commons-based Care: the Context
    • Scope
      • Three Domains of Care Outcomes: Process, Change, and Maintenance.
      • Three Domains of Outcomes in Equal Care
      • Mapping Equal Care Outputs to Outcomes Domains
      • Social Climate as a Key Evaluative Lens
    • Evaluation Challenges
    • Methods
      • Social Climate Survey
      • Community Mapping
      • Interviews and workshops
      • Group activities
      • Community needs assessment
        • Locality analysis
    • Data Analysis
      • Interviews Outcome Domains
        • Growth Outcomes
        • Well-being, Relationships & Belonging Outcomes
        • Systems Maintenaince & Co-production Outcomes
      • Community Network Map: Analysis & Overview
        • Who’s in the Network?
        • Bridging the Gap Between Formal and Informal Care
        • Mapping Care Wealth
        • What We Learned from the Teams
        • The Role of Teams in the Community Care Network
        • Reflections and Future Directions
      • Reflections from the Ground: Insights from Key Circle Leads
        • Circle Outputs: Experiences & Learnings from the Clapton Circle.
        • Teams Outputs: Experiences & Learnings from the Clapton Circle.
        • Platform Outputs: Experiences & Learnings from the Clapton Circle.
        • Commons Outputs: Experiences & Learnings from the Clapton Circle.
          • Care Commons Organiser Role Description
    • The Toolbox
      • Theory of Change
        • What is a Theory of Change?
          • Using a Theory of Change
        • Co-producing our Theory of Change
        • Observations about ToC Outcomes
        • How to use our interactive ToC
          • Orientation to ToC Tool: The Kumu Platform
            • Using the focus function in Kumu
            • Using Basic Control Functions
            • Toggling Between views
          • 1. Outputs Dimensions and Outcome Domains
          • 2. Coop Output Dimensions - a deeper dive.
          • 3. Coop Outcomes Domains. A deeper dive.
        • Using ToC tool to understand our model of care: Key Outputs.
        • Using ToC tool to understand our model of care: Key Outcomes
        • Using ToC tool to see how we measure outcomes
        • Using ToC tool to understand the impact of specific features of the coop
          • Circle ToC
          • Platform ToC
          • Teams ToC
          • Commons ToC
        • Using this tool for Strategy and Planning
      • Equal Care Coop's Social Climate Survey
        • About Equal Care's Social Climate
          • Why Measure Social Climate?
        • Interpreting Growth Measures
          • Low Score Interpretation
          • Medium Score Interpretation
          • High Score Interpretation
        • Interpreting Systems Maintenance and Co-production Measures
          • Low Score Interpretation
          • Medium Score Interpretation
          • High Score Interpretation
        • Interpreting Well-being, Relationships & Belonging Measures
          • Low Score Interpretation
          • Medium Score Interpretation
          • High Score Interpretation
        • Using the Social Climate Survey: Resources and Challenges.
        • List of Survey Items for all Stake Holders
      • Community Care Mapping Tool
      • Interview Templates
      • Atlas Care Maps
      • Co-Production Capacity Assessment Tool
        • 10 capacities for co-production
        • Using the tool
  • Service Specification
    • Care as a common pool resource
    • Service Spec
    • Service Map
  • Cost Model
    • Introduction
    • Resources
    • Fair wages
    • Cost Models in Social Care
  • Resources
    • Co-op operations
      • Communications
        • Roles
        • Tone of Voice
        • Digital Inclusion
        • Social Media
      • Learning
        • What you need to know
        • Peer to peer learning
    • Documentation
    • Care and Support Rates
    • Co-op rules & bylaws
    • Care Mapping with Atlas of Care
      • Care Mapping for Relationship-Centred Care
      • Care Mapping for new Teams
      • Care Mapping for Evaluation
    • Glossary
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On this page
  • Interviews Outcome Domains
  • Community Network Map: Analysis & Overview
  • Reflections from the Ground: Insights from Key Circle Leads

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  1. Evaluation framework

Data Analysis

The findings that follow draw on the mixed-methods evaluation framework outlined above. Each tool aims to offer a different perspective: from platform usage data to personal testimonies, from maps of care networks to surveys of team culture. Together, they were designed to help us build a deeper picture of what’s working, what’s changing, and where we can grow.

However, it’s important to acknowledge that we were not able to fully implement all of the tools we developed. Changes within the platform team led to a lack of sustained technical input, limiting our ability to extract passive usage data or build new features to support active data collection. Similarly, while the Social Climate Survey was co-produced with stakeholders and designed as a key tool for assessing the lived experience of care, it was not successfully embedded into routine practice—either across Equal Care Co-op more broadly or within the small number of teams launched by the Clapton Circle.

A significant portion of our energy and resources went into the thoughtful design and development of evaluation tools, but less into their delivery and integration. In the later stages of the pilot, we turned our focus to automating social climate profiles for teams based on survey data—an ambition that, in retrospect, exceeded the capacity and context of the project at that time.

The true value of the Social Climate Survey, therefore, remains to be tested. Equal Care Co-op is committed to sharing this tool with other care providers and exploring future funding opportunities to build on this work. Our hope is that, over time, we can create a sustainable process for using survey results and platform data to regularly assess cooperative performance, support team development, and ensure that the lived experience of care truly reflects the values we hold.

This section covers three areas:


Interviews Outcome Domains

These pages explore how the work of the Clapton Care Circle contributed to three core domains of change, drawing on in-depth interviews with project leads:

  • Growth – Fostering personal development, autonomy, and a sense of security.

  • Well-being, Relationships & Belonging – Deepening emotional support, social connection, and community rootedness.

  • Systems Maintenance & Co-Production – Strengthening the shared structures, practices, and relationships that sustain care over time.

This section connects lived experience with strategic outcomes, offering grounded insight into what the model made possible.


Community Network Map: Analysis & Overview

Here we zoom in on the everyday reality of care in Clapton, using data from our Community Network Map – visualising the relationships and resources that make up the local care ecosystem. Analysis helps identify strengths, gaps, and opportunities to better connect informal community efforts with formal services, laying the groundwork for a more integrated, relationship-based model of care.


Reflections from the Ground: Insights from Key Circle Leads

This section draws on six hours of in-depth interviews with Luke (Team Starter & Pilot Project Lead) and Aga (Commons Organiser), who stewarded the Clapton Circle throughout the pilot. Their reflections offer a systems-level view of how the model’s core components—Circles, Teams, Platform, and Commons—were implemented in practice. Organised by output type, their insights illuminate what was done, what was learned, and what’s recommended for the future.


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Last updated 10 days ago

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