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  • Introduction
    • 🥳Welcome to the playbook
    • 📒Project background
    • What is co-operative care?
    • 🛠️How to use the playbook
    • A word from...
      • Equal Care
      • Clapton Care Commons
  • Start and Grow
    • 🚠Overview
    • 🌍Foundation
      • Founders
      • Find the others
      • Feasibility
      • Formation
    • Have a go
    • Find (more) money
    • Share the power
    • 🎋Grow
      • Recruit workers
      • Start teams
    • Sustain
  • Technology
    • Equal Care's Platform
    • Equal Care's technology journey
    • Choosing technologies
      • Social Care Platform Vendors
  • Fundraising
    • Fundraising options
    • Community Share Offers
      • Financial Conduct Authority (FCA)
    • Commons Contribution
    • Restrictions on investment
  • Equal Care's Model
    • Our Purpose
    • How we work
    • Sociocracy
    • Circles
      • Long term decisions
      • Everyday decisions
      • Circle records
      • Consent
      • Proposals
    • Teams
      • Why we use the Teams model
      • Who's in?
      • Team Starting
        • The role of a Team Starter
        • 1. Starting a Team: The First Contact
        • 2. Beginning the Relationship
        • 3. Finding the Right Match
        • 4. Supportive Conversation & Trust Assessment
          • 4a. Example of a Supportive Conversation
          • 4b. Example of a Trust Assessment
        • 5. Profiles and promises
          • 5a. The Getting Support Promise
          • 5b. The Getting Support Profile
          • 5c. Worker and team member profiles
        • 6. Building a team
          • 6a. Finding and welcoming new members
          • 6b. Trialling new team members
        • 7. Getting Organised: Roles and Hats
        • 8. Stepping Back: Team Independence
      • Dealing with conflict and change
        • Conflict support
        • How to leave a team well
    • Hats
      • Team Hats
      • Circle Hats - Process
      • Circle Hats - Operational
        • Care Commons Organiser
        • Peer supervisor
    • Platform
    • Co-production
      • Implementing co-production
      • Context of co-production in social care
      • Governance for co-production
      • Ownership for co-production
    • Care Commons
    • Radical Candour
  • Evaluation framework
    • Introduction
    • Commons-based Care: the Context
    • Scope
      • Three Domains of Care Outcomes: Process, Change, and Maintenance.
      • Three Domains of Outcomes in Equal Care
      • Mapping Equal Care Outputs to Outcomes Domains
      • Social Climate as a Key Evaluative Lens
    • Evaluation Challenges
    • Methods
      • Social Climate Survey
      • Community Mapping
      • Interviews and workshops
      • Group activities
      • Community needs assessment
        • Locality analysis
    • Data Analysis
      • Interviews Outcome Domains
        • Growth Outcomes
        • Well-being, Relationships & Belonging Outcomes
        • Systems Maintenaince & Co-production Outcomes
      • Community Network Map: Analysis & Overview
        • Who’s in the Network?
        • Bridging the Gap Between Formal and Informal Care
        • Mapping Care Wealth
        • What We Learned from the Teams
        • The Role of Teams in the Community Care Network
        • Reflections and Future Directions
      • Reflections from the Ground: Insights from Key Circle Leads
        • Circle Outputs: Experiences & Learnings from the Clapton Circle.
        • Teams Outputs: Experiences & Learnings from the Clapton Circle.
        • Platform Outputs: Experiences & Learnings from the Clapton Circle.
        • Commons Outputs: Experiences & Learnings from the Clapton Circle.
          • Care Commons Organiser Role Description
    • The Toolbox
      • Theory of Change
        • What is a Theory of Change?
          • Using a Theory of Change
        • Co-producing our Theory of Change
        • Observations about ToC Outcomes
        • How to use our interactive ToC
          • Orientation to ToC Tool: The Kumu Platform
            • Using the focus function in Kumu
            • Using Basic Control Functions
            • Toggling Between views
          • 1. Outputs Dimensions and Outcome Domains
          • 2. Coop Output Dimensions - a deeper dive.
          • 3. Coop Outcomes Domains. A deeper dive.
        • Using ToC tool to understand our model of care: Key Outputs.
        • Using ToC tool to understand our model of care: Key Outcomes
        • Using ToC tool to see how we measure outcomes
        • Using ToC tool to understand the impact of specific features of the coop
          • Circle ToC
          • Platform ToC
          • Teams ToC
          • Commons ToC
        • Using this tool for Strategy and Planning
      • Equal Care Coop's Social Climate Survey
        • About Equal Care's Social Climate
          • Why Measure Social Climate?
        • Interpreting Growth Measures
          • Low Score Interpretation
          • Medium Score Interpretation
          • High Score Interpretation
        • Interpreting Systems Maintenance and Co-production Measures
          • Low Score Interpretation
          • Medium Score Interpretation
          • High Score Interpretation
        • Interpreting Well-being, Relationships & Belonging Measures
          • Low Score Interpretation
          • Medium Score Interpretation
          • High Score Interpretation
        • Using the Social Climate Survey: Resources and Challenges.
        • List of Survey Items for all Stake Holders
      • Community Care Mapping Tool
      • Interview Templates
      • Atlas Care Maps
      • Co-Production Capacity Assessment Tool
        • 10 capacities for co-production
        • Using the tool
  • Service Specification
    • Care as a common pool resource
    • Service Spec
    • Service Map
  • Cost Model
    • Introduction
    • Resources
    • Fair wages
    • Cost Models in Social Care
  • Resources
    • Co-op operations
      • Communications
        • Roles
        • Tone of Voice
        • Digital Inclusion
        • Social Media
      • Learning
        • What you need to know
        • Peer to peer learning
    • Documentation
    • Care and Support Rates
    • Co-op rules & bylaws
    • Care Mapping with Atlas of Care
      • Care Mapping for Relationship-Centred Care
      • Care Mapping for new Teams
      • Care Mapping for Evaluation
    • Glossary
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© Equal Care Co-op Ltd 2025

On this page
  • 🌱 Make Relationships the Priority
  • 🌀 Prepare for Change
  • 💰 Find a Funding Mix that Works
  • 🔄 Keep Evolving with Purpose
  • 🤝 Stay Connected to the Bigger Picture

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  1. Start and Grow

Sustain

Finding the Goldilocks zone

PreviousStart teamsNextEqual Care's Platform

Last updated 10 days ago

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Keeping an organisation going over time means finding the balance that works for your team, your community and your resources. Not too rushed, not too rigid. Not too dependent on one person, one funder, or one way of doing things.

Sustainability is about more than just money. It’s about relationships, energy, trust, and structure. This page shares what we’ve learned about building that last without burning people out or losing sight of your original purpose.


🌱 Make Relationships the Priority

Care is built on relationships, and so is long-term sustainability. People tend to stay involved when they feel connected, respected and part of something meaningful. It’s not about forcing people to commit forever. It’s about building the kind of culture that people want to stick with.

What helps:

  • Supportive team culture: Regular check-ins, peer supervision, and space to speak up.

  • Consistent communication: Not just top-down updates — actual conversations.

  • Community connection: Don’t become a bubble. Stay rooted in the local networks that support care in everyday ways.

  • Flexibility: A working environment that has dealt with the logistics of people stepping back or stepping up depending on their life circumstances is essential for keeping those people with the co-op.

You might also want to read: Peer Supervision, Care Commons, Community Mapping.


🌀 Prepare for Change

People come and go. Circumstances shift. If everything depends on a handful of individuals, things can fall apart fast. A sustainable project builds flexibility in from the start.

Try:

  • Welcoming new people gradually and supportively

  • Spreading out responsibility (no one person should hold everything)

  • Keeping simple records and shared knowledge banks

  • Planning for handovers and transitions, even informally


💰 Find a Funding Mix that Works

If you rely on a single source of funding, you’re vulnerable. But chasing every grant under the sun isn’t sustainable either. The key is balance: enough income to operate well, without being pulled too far from your values or overwhelmed by admin.

Consider:

  • Local authority or NHS commissioning

  • Community Share Offers

  • Direct payments from people getting care

  • Community fundraising or solidarity contributions

  • Grants or charitable funding

  • Local partnerships or anchor institutions


🔄 Keep Evolving with Purpose

The right balance today might not be the right one in a year. People change, needs change - and so should your service. That doesn’t mean chasing every trend. It means staying open to learning and adapting in ways that reflect your purpose.

Good habits:

  • Check in regularly with everyone involved

  • Look for patterns in feedback, not just individual comments

  • Share learning across the co-op, not just a select few

  • Return to your values often - are they still showing up in what you do?


🤝 Stay Connected to the Bigger Picture

You’re part of a wider ecosystem of people and projects working to transform care. Whether you're a small neighbourhood group or a growing co-op, staying connected helps you keep perspective - and not reinvent the wheel.

Ways to stay connected:

  • Link up with other care initiatives nearby

  • Join networks focused on co-operative or community-led care

  • Show up to gatherings, webinars or forums - even once in a while

  • Share your wins and your mistakes with others doing similar work

No one has it all figured out. But collectively, we’re getting closer to care systems that actually work- for everyone involved.

What is it?

In Phase 4, the Circle reaches financial sustainability and is in a position to support other Circles to develop and grow. Members may choose to incorporate as a separate entity — federated with Equal Care — or continue to evolve within the existing shared structure.

Why do it like this?

Recognising the point at which a Circle becomes financially independent honours the principle of autonomy. If Circle members want to explore new directions, access different funding streams, or shape the Circle in ways beyond Equal Care’s scope, incorporation as a co-op or other social purpose organisation becomes a natural next step.

Membership

Circle Members

Principles

Autonomy · Self-determination · Choice · Control

Time period

1-2 years from Circle inception

Evaluation and Continuous Learning

  • Reflect on what makes a Circle fully independent

  • Define success on the Circle’s own terms

  • Evaluate how the Circle’s relationship to Equal Care may shift, while ensuring mutual benefit and alignment

Outcomes

  • A mature, sustainable Circle that is ready to support and mentor others ("passing it on")

  • Expanded and diversified types of care and support offered, shaped by local needs and led by the community

You might also want to read: Find (More) Money

You might also want to read: Evaluation Framework, Radical Candour

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