3. Finding the Right Match
Beginning to build the team
Once we’ve understood what someone is looking for - through initial conversations and, where needed, a face-to-face visit - the next step is to begin identifying potential members of their team. At this stage, the focus is on connection, compatibility, and consent.
The aim isn’t to match based on availability alone, but to bring together people who are a good fit: both for the person needing support and for those offering it.
Sharing what’s needed
The Team Starter prepares a short summary of the support opportunity. This includes:
The person’s key needs and preferences
Where the support is based and when it’s needed
Any particular qualities or experience that would be important
The type of relationship the person is hoping to build with their team
This summary might be shared:
Internally, with known co-op members who may be a good fit
On Equal Care’s platform, in the form of a call-out
In collaboration with a local Recruiter, if needed
These steps are taken with the person’s consent, and only the information they’ve agreed to share is passed on.
Following up with potential matches
The Team Starter follows up with people who express interest - or who seem like a good fit - to explore whether the opportunity might work for them. This might involve:
A short conversation by phone or video
Sharing more detail about the support arrangement
Clarifying availability, skills and interest
Answering questions and identifying any concerns
If things feel positive on both sides, a meeting or trial session is arranged.
Trying things out
Support always begins with mutual agreement. When a potential team member is identified, the next step is to try things out in practice:
A paid trial session is arranged, often for one shift
Both people decide whether to continue
Either person can say no at any point
This is a low-risk, low-pressure way to find out whether there’s a good fit. Where appropriate (e.g. for longer or more complex support), an introduction may take place before the trial.
When it doesn’t work out
Not every match will be right, and that’s expected.
If the person giving or receiving support doesn’t feel it’s the right fit, they’re supported to say so. The Team Starter helps hold this process, offering alternatives or exploring different next steps.
What matters is that everyone involved feels respected and heard.
From match to team
If the trial goes well and both people want to continue, they become the first members of the team. From here, the Team Starter continues to support the building of the team, often helping to identify a second or third member, assign early hats, and start shaping how the team will work together.
Each match is a building block, not a quick fix. Taking the time to get it right gives the team a much better chance of growing into something sustainable, respectful and resilient.
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