> For the complete documentation index, see [llms.txt](https://play.equal.care/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://play.equal.care/resources/co-op-operations/learning/what-you-need-to-know.md).

# What you need to know

## The must-haves

This is the learning and qualifications that we consider to be mandatory for specific roles.&#x20;

{% hint style="info" %}
If you are providing care for people in the area of training needed then this makes it mandatory.&#x20;

For example, if you are in a team where there is behaviour that people find challenging, you would need the 'Positive behaviour support and non-restrictive practice' training.&#x20;

The Coach or Learning Lead for the Circle will be able to arrange any training you need. *All the mandatory training we offer or connect people to is free to **ALL** Team Members.*
{% endhint %}

## People giving care and support <a href="#giving-care-and-support" id="giving-care-and-support"></a>

### Annual <a href="#annual" id="annual"></a>

* Helping people to move
* Helping people to take medicines
* Moving stuff
* Basic life support
* Fire safety
* Safeguarding adults
* Safeguarding children

People must:

* Receive appropriate training and support
* Have the necessary knowledge and skills
* Be assessed as competent to give the medicines support being asked of them, including assessment through direct observation
* Have an annual review of their knowledge, skills and competencies.

## Every three years <a href="#every-three-years" id="every-three-years"></a>

* First aid
* Communication
* Dignity
* Equality and diversity
* Food hygiene
* Health, safety and wellbeing awareness
* Infection prevention and control
* Mental capacity and liberty safeguards
* Nutrition and hydration
* Oral health
* Relationship-centred care (or Person-centred care if accessing training externally)
* Recording and reporting
* Specific condition awareness related to the people who are being supported by the organisation, such as dementia, PTSD and autism awareness.&#x20;

#### For those involved in carrying out recruitment <a href="#carrying-out-recruitment" id="carrying-out-recruitment"></a>

* Safer ecruitment training
* Peer shadowing

#### For those holding supportive conversations <a href="#holding-supportive-conversations" id="holding-supportive-conversations"></a>

* Supportive conversation training
* Peer shadowing


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://play.equal.care/resources/co-op-operations/learning/what-you-need-to-know.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
