What you need to know

The must-haves

This is the learning and qualifications that we consider to be mandatory for specific roles.

If you are providing care for people in the area of training needed then this makes it mandatory.

For example, if you are in a team where there is behaviour that people find challenging, you would need the 'Positive behaviour support and non-restrictive practice' training.

The Coach or Learning Lead for the Circle will be able to arrange any training you need. All the mandatory training we offer or connect people to is free to ALL Team Members.

People giving care and support

Annual

  • Helping people to move

  • Helping people to take medicines

  • Moving stuff

  • Basic life support

  • Fire safety

  • Safeguarding adults

  • Safeguarding children

People must:

  • Receive appropriate training and support

  • Have the necessary knowledge and skills

  • Be assessed as competent to give the medicines support being asked of them, including assessment through direct observation

  • Have an annual review of their knowledge, skills and competencies.

Every three years

  • First aid

  • Communication

  • Dignity

  • Equality and diversity

  • Food hygiene

  • Health, safety and wellbeing awareness

  • Infection prevention and control

  • Mental capacity and liberty safeguards

  • Nutrition and hydration

  • Oral health

  • Relationship-centred care (or Person-centred care if accessing training externally)

  • Recording and reporting

  • Specific condition awareness related to the people who are being supported by the organisation, such as dementia, PTSD and autism awareness.

For those involved in carrying out recruitment

  • Safer ecruitment training

  • Peer shadowing

For those holding supportive conversations

  • Supportive conversation training

  • Peer shadowing

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