What you need to know
The must-haves
This is the learning and qualifications that we consider to be mandatory for specific roles.
People giving care and support
Annual
Helping people to move
Helping people to take medicines
Moving stuff
Basic life support
Fire safety
Safeguarding adults
Safeguarding children
People must:
Receive appropriate training and support
Have the necessary knowledge and skills
Be assessed as competent to give the medicines support being asked of them, including assessment through direct observation
Have an annual review of their knowledge, skills and competencies.
Every three years
First aid
Communication
Dignity
Equality and diversity
Food hygiene
Health, safety and wellbeing awareness
Infection prevention and control
Mental capacity and liberty safeguards
Nutrition and hydration
Oral health
Relationship-centred care (or Person-centred care if accessing training externally)
Recording and reporting
Specific condition awareness related to the people who are being supported by the organisation, such as dementia, PTSD and autism awareness.
For those involved in carrying out recruitment
Safer ecruitment training
Peer shadowing
For those holding supportive conversations
Supportive conversation training
Peer shadowing
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