# Social Climate Survey

## What did we do?

We developed a **bespoke Social Climate Survey** tailored to the values and dynamics of our cooperative care model. The survey was grounded in a social climate framework that recognises the unique interplay of:

* 🫂 **Relationship-centred care**
* 🧭 **Sociocratic governance**
* 🧑‍🤝‍🧑 **Multi-stakeholder ownership**
* 🤝 **Co-production**

Our goal was to reflect the lived experiences, values and aspirations of **care recipients, care workers, families and volunteers**, and ensure our service environment supports a genuinely inclusive and empowering climate.

***

## What did we base it on?

We drew on a range of existing validated tools, adapting them to fit our cooperative structure and principles:

* [**Short Warwick-Edinburgh Mental Well-being Scale (SWEMWBS)**](https://www.corc.uk.net/outcome-experience-measures/directory-of-outcome-measures/short-warwick-edinburgh-mental-wellbeing-scale-swemwbs/)\
  A concise 7-item scale for measuring positive mental well-being, from optimism to social connection.
* [**Person-Centred Care Inventory (PERCCI)**](https://percci.org/)\
  A tool developed in partnership with people using care services to evaluate how well the service understands, involves and builds relationships with them.
* [**Team Climate Inventory (TCI)**](https://www.ncbi.nlm.nih.gov/pmc/articles/PMC3999572/#R2)\
  A scale for understanding how team environments support trust, participation, innovation and shared goals.
* [**Group Environment Scale (GES)**](https://www.mindgarden.com/106-group-environment-scale)\
  Measures the quality of relationships, opportunities for personal growth, and how systems maintain or adapt within group settings.

However, none of these fully captured our **cooperative governance**, **shared ownership**, or **co-production focus** - so we adapted and expanded them into something new.

***

## How did we design it?

We took an **iterative and participatory approach**, testing early drafts with participants and co-producing later versions together.

We also tailored the survey for four groups:

* Family members
* Care workers
* Circle/team members
* Volunteers

***

## Why did we use this tool?

Surveys have limits - they don’t build trust in the way interviews can. But they *do* allow us to:

* ✅ **Include more people**, beyond those selected for 1:1 interviews
* ✅ **Invite wide reflection** on relationships, service experience, and community life
* ✅ **Create shared ownership** of insight and learning

> To avoid extractive use of people’s insights, we shared the results with everyone who completed the survey, and hosted **collective workshops** to explore the findings together.

This approach made the survey itself part of the process of **building awareness** and **deepening relationships** in our care model.


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