5c. Worker and team member profiles
Every person offering support through a team has a profile. It’s where others - especially the person getting support - go to learn more about who they are, how they work, and what kind of support they offer.
These profiles are designed to support real, mutual choice. Team Owners can browse through them on the Equal Care Platform and start conversations with people they feel drawn to. And team members can also see information about the person they might be supporting (with their consent), helping to build the team with clarity and care.
The Giving Support Profile
This is the core profile for anyone giving support: whether as a paid worker, volunteer, peer supporter or family member. It mirrors the Getting Support Profile in many ways, offering a shared structure across the team.
It includes:
A bit about me A short personal introduction: where the person is based, whether they’re a driver, the kind of support they offer, and their hourly rate if they are independent.
Experience How long the person has worked in care and support, and some context about what’s brought them here — whether that’s professional, voluntary or lived experience.
Expertise and skills What the person is confident supporting with — such as experience with dementia, mental health, learning disabilities, autism, end-of-life care, and more.
Qualifications and training A list of any formal qualifications or completed training, including whether these are accredited or not and when they were achieved.
Physical and mental wellbeing Any specific types of support they offer related to wellbeing — whether that’s help with movement, support for mental health or assistance with medication.
Relationships and community Experience or interest in helping people build or maintain social connection, support with family relationships, or involvement in community activities.
Surroundings Whether they’re confident with home-related support like cooking, tidying, errands or garden work.
What’s important What really matters to them — about life, about work, about how support happens.
Support approach Their usual style — for example, do they prefer a quiet, observant approach or a more talkative, motivational one?
Preferences for support Anything that wouldn’t be a good fit — like discomfort with pets, or not being able to do certain kinds of lifting or driving.
Supporting me Advice for other team members: what helps this person feel supported and able to do their best work.
Travel, money and time Their travel limits, usual availability, how they manage expenses, and anything else practical about scheduling support.
All profiles are created and managed through our secure online platform. They’re visible to other team members - or prospective ones - with appropriate consent in place. People can update their own profiles at any time, keeping things current and relevant.
Last updated
Was this helpful?