Using ToC tool to see how we measure outcomes

Exploring our indicators for tracking change across key domains

Our Theory of Change (ToC) doesn’t just help us understand what we’re working towards—it also supports us in checking whether we’re getting there. In this view of the ToC, you can explore the indicators we use to evaluate progress across the three outcome domains:

  • Growth

  • Systems Maintenance & Co-production

  • Well-being, Relationships & Belonging

In the interactive Kumu maps embedded below, indicators are represented as small pale blue dots connected to each outcome. These indicators describe the specific things we look at to understand whether change is happening, and how we know.

Clicking on any outcome will reveal the indicators linked to it. Clicking on an individual indicator opens up a side panel with more detail on how we define and measure it.


Systems Maintenance & Co-production Outcome Indicators

Clicking on an outcome within this domain (e.g. “Stronger community networks and partnerships”) highlights the indicators that tell us how we’re tracking that change.


Growth Outcome Indicators

These indicators relate to people’s security, control, and development over time—for both care workers and people receiving support.


Well-being, Relationships & Belonging Outcome Indicators

These indicators focus on connection, trust, and emotional and social quality of life. This domain includes the highest number of indicators, as many of our outcomes cluster here.

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