Using ToC tool to understand our model of care: Key Outcomes

Explore how our Theory of Change defines and connects the outcomes we aim to achieve

Our outcomes are grouped under three key domains. These domains help us focus our evaluation and learning around core priorities for the co-operative.

You can navigate between them by using the tabs below or explore the map to see how these outcomes relate to each other and to the co-op's outputs.

🟢 Growth Outcomes

These outcomes focus on improving the economic security, skills, autonomy and long-term wellbeing of both care workers and people receiving support.

• People getting support and their key family members feel more in control of their care and support.

• Care workers feel more secure in their lives and livelihoods.

• Care workers are wealthier.

• Care workers have control over their work schedules and locations.

• Care workers grow in expertise.

• Team-based learning groups, peer supervision and coaching enhance people's skills and knowledge.

• People live at home for longer or avoid residential care completely.

🔵 Systems & Co-production Outcomes

These outcomes reflect how well our collaborative model supports trust, flexibility, and collective decision-making across teams, circles and communities.

• People providing support can identify and address potential issues faster, leading to fewer mistakes.

• People giving and receiving support make use of local community spaces to meet peers, hold gatherings, and self-organise.

• Stronger community networks and partnerships are fostered.

• Teams and Circles foster trusting and collaborative relationships with health and social care professionals.

• Support is flexible, organised directly between people and adapted to specific needs.

• People have the freedom to decide upon and co-produce the care together.

• Local circles reflect diverse membership and collaborate with aligned organisations.

• Peer support is widespread and normalised across all groups.

🧡 Well-being, Belonging & Community Outcomes

These outcomes speak to the emotional, social, and relational aspects of support that make it meaningful and sustainable.

• Care workers feel supported and trusted.

• People getting support are more connected to the people, places and things they care about.

• More trusting, equitable relationships.

• People getting support and family members have more trust in their care workers and Equal Care.

• People require less paid care and support over the long term.

• People’s health and happiness improves.

• Care and support exists in greater abundance.

• Meal times are more social experiences.

• Care and support meets more of people’s quality of life needs.

• People experience lasting care and support relationships.

• People feel safer.

• Community kindness and connection grows.

• People benefit from gifted care, time and assets.

• More people feel the power balance is right.