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  • Introduction
    • 🥳Welcome to the playbook
    • 📒Project background
    • What is co-operative care?
    • 🛠️How to use the playbook
    • A word from...
      • Equal Care
      • Clapton Care Commons
  • Start and Grow
    • 🚠Overview
    • 🌍Foundation
      • Founders
      • Find the others
      • Feasibility
      • Formation
    • Have a go
    • Find (more) money
    • Share the power
    • 🎋Grow
      • Recruit workers
      • Start teams
    • Sustain
  • Technology
    • Equal Care's Platform
    • Equal Care's technology journey
    • Choosing technologies
      • Social Care Platform Vendors
  • Fundraising
    • Fundraising options
    • Community Share Offers
      • Financial Conduct Authority (FCA)
    • Commons Contribution
    • Restrictions on investment
  • Equal Care's Model
    • Our Purpose
    • How we work
    • Sociocracy
    • Circles
      • Long term decisions
      • Everyday decisions
      • Circle records
      • Consent
      • Proposals
    • Teams
      • Why we use the Teams model
      • Who's in?
      • Team Starting
        • The role of a Team Starter
        • 1. Starting a Team: The First Contact
        • 2. Beginning the Relationship
        • 3. Finding the Right Match
        • 4. Supportive Conversation & Trust Assessment
          • 4a. Example of a Supportive Conversation
          • 4b. Example of a Trust Assessment
        • 5. Profiles and promises
          • 5a. The Getting Support Promise
          • 5b. The Getting Support Profile
          • 5c. Worker and team member profiles
        • 6. Building a team
          • 6a. Finding and welcoming new members
          • 6b. Trialling new team members
        • 7. Getting Organised: Roles and Hats
        • 8. Stepping Back: Team Independence
      • Dealing with conflict and change
        • Conflict support
        • How to leave a team well
    • Hats
      • Team Hats
      • Circle Hats - Process
      • Circle Hats - Operational
        • Care Commons Organiser
        • Peer supervisor
    • Platform
    • Co-production
      • Implementing co-production
      • Context of co-production in social care
      • Governance for co-production
      • Ownership for co-production
    • Care Commons
    • Radical Candour
  • Evaluation framework
    • Introduction
    • Commons-based Care: the Context
    • Scope
      • Three Domains of Care Outcomes: Process, Change, and Maintenance.
      • Three Domains of Outcomes in Equal Care
      • Mapping Equal Care Outputs to Outcomes Domains
      • Social Climate as a Key Evaluative Lens
    • Evaluation Challenges
    • Methods
      • Social Climate Survey
      • Community Mapping
      • Interviews and workshops
      • Group activities
      • Community needs assessment
        • Locality analysis
    • Data Analysis
      • Interviews Outcome Domains
        • Growth Outcomes
        • Well-being, Relationships & Belonging Outcomes
        • Systems Maintenaince & Co-production Outcomes
      • Community Network Map: Analysis & Overview
        • Who’s in the Network?
        • Bridging the Gap Between Formal and Informal Care
        • Mapping Care Wealth
        • What We Learned from the Teams
        • The Role of Teams in the Community Care Network
        • Reflections and Future Directions
      • Reflections from the Ground: Insights from Key Circle Leads
        • Circle Outputs: Experiences & Learnings from the Clapton Circle.
        • Teams Outputs: Experiences & Learnings from the Clapton Circle.
        • Platform Outputs: Experiences & Learnings from the Clapton Circle.
        • Commons Outputs: Experiences & Learnings from the Clapton Circle.
          • Care Commons Organiser Role Description
    • The Toolbox
      • Theory of Change
        • What is a Theory of Change?
          • Using a Theory of Change
        • Co-producing our Theory of Change
        • Observations about ToC Outcomes
        • How to use our interactive ToC
          • Orientation to ToC Tool: The Kumu Platform
            • Using the focus function in Kumu
            • Using Basic Control Functions
            • Toggling Between views
          • 1. Outputs Dimensions and Outcome Domains
          • 2. Coop Output Dimensions - a deeper dive.
          • 3. Coop Outcomes Domains. A deeper dive.
        • Using ToC tool to understand our model of care: Key Outputs.
        • Using ToC tool to understand our model of care: Key Outcomes
        • Using ToC tool to see how we measure outcomes
        • Using ToC tool to understand the impact of specific features of the coop
          • Circle ToC
          • Platform ToC
          • Teams ToC
          • Commons ToC
        • Using this tool for Strategy and Planning
      • Equal Care Coop's Social Climate Survey
        • About Equal Care's Social Climate
          • Why Measure Social Climate?
        • Interpreting Growth Measures
          • Low Score Interpretation
          • Medium Score Interpretation
          • High Score Interpretation
        • Interpreting Systems Maintenance and Co-production Measures
          • Low Score Interpretation
          • Medium Score Interpretation
          • High Score Interpretation
        • Interpreting Well-being, Relationships & Belonging Measures
          • Low Score Interpretation
          • Medium Score Interpretation
          • High Score Interpretation
        • Using the Social Climate Survey: Resources and Challenges.
        • List of Survey Items for all Stake Holders
      • Community Care Mapping Tool
      • Interview Templates
      • Atlas Care Maps
      • Co-Production Capacity Assessment Tool
        • 10 capacities for co-production
        • Using the tool
  • Service Specification
    • Care as a common pool resource
    • Service Spec
    • Service Map
  • Cost Model
    • Introduction
    • Resources
    • Fair wages
    • Cost Models in Social Care
  • Resources
    • Co-op operations
      • Communications
        • Roles
        • Tone of Voice
        • Digital Inclusion
        • Social Media
      • Learning
        • What you need to know
        • Peer to peer learning
    • Documentation
    • Care and Support Rates
    • Co-op rules & bylaws
    • Care Mapping with Atlas of Care
      • Care Mapping for Relationship-Centred Care
      • Care Mapping for new Teams
      • Care Mapping for Evaluation
    • Glossary
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On this page
  • Step 1: Locate the four key coop dimensions
  • Step 2: Explore the outputs linked to each one

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  1. Evaluation framework
  2. The Toolbox
  3. Theory of Change

Using ToC tool to understand our model of care: Key Outputs.

Exploring how our cooperative structure translates into tangible impact.

Previous3. Coop Outcomes Domains. A deeper dive.NextUsing ToC tool to understand our model of care: Key Outcomes

Last updated 28 days ago

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At Equal Care, our model of care is built around four key parts of the co-op: Circles, Platform, Teams and the Commons. These are the main dimensions that shape how we organise, deliver, and support care and support work.

The interactive Theory of Change map lets you explore these dimensions and see how the work carried out within each of them connects to specific outputs – the things we do or produce as part of our everyday activity.

Step 1: Locate the four key coop dimensions

This starting view shows the core structure of our model.

Step 2: Explore the outputs linked to each one

Clicking on any of the coloured blocks will reveal all the outputs connected to that part of the co-op. If you'd like to look closer, use the Focus function to zoom in on one area.

Click to reveal the outputs related to these four dimensions:

💻 Platform Outputs
  • People receiving support and their families can see and interact with their care data.

  • Communication and coordination tools enable collaboration between formal and informal care and support.

  • Platform clarifies relationships, roles and responsibilities with Teams and Circles – i.e. “Hats”.

  • The platform facilitates giving and receiving informal support through a Care Coin system (gift, save, spend).

  • Supportive Conversations help identify the relationships that promote people's well-being and meet their quality of life needs.

  • The platform helps teams and circles access local resources that enrich quality of life.

🌱 Commons Outputs
  • Commons resource circles with volunteers

  • People gift time, skills and resources to teams and circles.

  • Commons connects circles to local resources and community networks that can enrich the quality of lives of team members.

  • Local circles have diverse and representative memberships, including other organizations with common values.

  • Circle's establish partnerships with local community hubs and anchor organisations to expand service offerings.

  • Service evaluation measures cooperative connections between teams, circles and local community networks.

Circle Outputs
  • Multi-stakeholder service evaluation measures the social climate, individual well-being and quality of life of Circle members.

  • Circles recruit locally to support locally.

  • Key roles for circles to start and support teams are shared amongst circle members as "Circle Hats".

  • Circles connect teams to local resources and community networks that can enrich the quality of lives of team members.

  • Circles operate semi-autonomously from the wider co-op with distributed decision-making authority.

  • Key roles or "Circle Hats" are nominated by circle members sociocratically.

  • Teams are started, supported and ended through local circles.

Teams Outputs
  • People giving and getting support consent to each other in a mutual match.

  • Teams operate semi-autonomously from the local circle with distributed decision-making authority.

  • Key operational roles for each team to self-manage are shared as “Team Hats”.

  • Key roles or “Team Hats” are nominated by team members sociocratically.

  • Teams connect the people they support to the local community networks and meet more quality of life needs.

  • Teams collaborate with social workers and other care professionals supporting the people they care for.

  • People receiving care build their own team, choosing friends, family members, local volunteers and vetted Equal Care workers as team members.

  • Peer learning communities, observation, training and coaching are team-specific.

  • Multi-stakeholder service evaluation measures the social climate, individual well-being and quality of life of Team Members.

  • Care workers are paid more.

  • Care workers choose what their hours are and where they will work.

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