# Platform ToC

The platform is a core part of Equal Care’s model. It exists to support connection, communication, and collaboration between everyone involved in giving and receiving care. From building a team to sharing important care data, the platform plays a vital role in making self-managed, co-produced care possible.

The Kumu view below shows the Platform dimension of our Theory of Change and how platform-based outputs are linked to a range of outcomes.

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You can click and drag elements into space to see their connections more clearly. See below for an example:
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<figure><img src="https://1956200314-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MN8VA8CjNRwZEdN7ikK%2Fuploads%2FZ2KxW5NBohB2zDn73n5r%2FScreenshot%202024-08-06%20at%2016.30.18.png?alt=media&#x26;token=c71248c2-eecc-4d0d-a696-ff41ae93f7cf" alt=""><figcaption></figcaption></figure>

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* People receiving support and their families can see and interact with their care data.
* Communication and coordination tools enable collaboration between formal and informal care and support.
* Platform clarifies relationships, roles & responsibilities with Teams and Circles (i.e. “Hats”).
* The platform facilitates giving and receiving informal support through a Care Coin system (gift, save, spend).
* Care Plans (“Supportive Conversations”) identify the relationships that promote people’s well-being and meet their quality of life needs.
* The platform helps teams and circles access local resources that enrich quality of life.
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These outcomes reflect how the platform helps enable trust, autonomy, and relational support:

* People have the freedom to decide upon and co-produce the care together.
* People getting support and their key family members feel more in control of their care and support.
* Support is flexible, organised directly between people and adapted to the specific needs of people receiving care.
* Stronger community networks and partnerships are fostered.
* Community kindness and connection grows.
* People benefit from gifted care, time and assets.
* People giving and receiving support make use of local community spaces to meet peers, hold gatherings, and self-organise.
* Care and support exists in greater abundance.
* People getting support are more connected to the people, places and things they care about.
* Care & support meets more of people's quality of life needs.
* Peer support is widespread and normalized amongst all groups.
* Meal times are more social experiences.
* People feel safer.
* People getting support and family members have more trust in their care workers and Equal Care.
* People providing support can identify and address potential issues faster, leading to fewer mistakes.
* More trusting, equitable relationships.
* More people feel the power balance is right.
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